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Coordinator, Customer & Sales Admin in Ames, IA at REG

Date Posted: 1/9/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Ames, IA
  • Job Type:
  • Experience:
    1 to 2 years
  • Date Posted:
    1/9/2019

Job Description

POSITION PURPOSE:
The purpose of this job is to be responsible for and assist with account and contract management, customer service relationships, and sales operations in a fast paced environment. This position is also responsible to maintain positive relationships with other departments to help facilitate customer service.


ESSENTIAL FUNCTIONS:
Account/Contract Management
• Scheduling and entering orders in EKA/JD Edwards
• Validating pricing
• Monitoring volume remaining on contracts
Customer Service
• Prompt response to any customer inquiries
• Effective communication with customers (phone/email)
• Positive relationships with other departments that help facilitate customer service
Sales Operations
• Processing Bill of Lading (BOL) Paperwork
• Running various reports to keep all financial reporting up to date
• Understand interdepartmental policies and procedures
Other frequent duties:
• Monitor inventory at off-site locations
• Mandatory overtime to complete week/month end processing
Perform other duties as assigned

JOB QUALIFICATIONS:
Education Required: 2 year associates degree – Accounting or related business degree
**1-2 years – customer service, accounting, or related office management role may substitute
Experience Required: 1-2 years
Skills Required:
Advanced Excel skills
Strong verbal and written communication skills
Extensive math and accounting skills
Microsoft Office Suite (Excel, PowerPoint, Outlook)
10-key adding machine skills
Special skills or knowledge preferred:
JD Edwards
EKA
Sales Force
Commodity management software experience

REG is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.

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