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Team Leader, Quality Assurance (German speaking) in Amsterdam at REG

Date Posted: 3/15/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Amsterdam
  • Job Type:
  • Experience:
    5 to 10 years
  • Date Posted:
    3/15/2019

Job Description

POSITION PURPOSE:

The purpose of this job is to lead and continually improve quality assurance activities related to the production, sale, and distribution of REG products.

ESSENTIAL FUNCTIONS:

Quality Assurance
• Collect & analyze laboratory data for feedstocks, biodiesel and co-products for REG plants and external fuel suppliers
• Arrange sample testing at external labs as needed
• Direct feedstock and co-product viability testing as needed
• Maintain records for actual and potential customer issues
• Conduct telephone interviews and on-site investigations to collect information to successfully resolve customer issues
• Communicate product quality concerns between Sales, Manufacturing, Procurement and Logistics departments
• Direct biodiesel quality and operability testing for REG network plants and external suppliers, and oversee all blending activities
• Monitor relevant fuel specifications and test methods and communicate developments to all affected REG personnel
• Create, maintain, and organize technical sheets/bulletins and information for biodiesel customers and REG Sales & Marketing, including product storage, handling, and troubleshooting information

Documentation
• Help implement the PI data acquisition and historian system and other operations data systems as quality assurance tools
• Lead the evaluation of product nonconformities at plants and storage & distribution sites
• Initiate and ensure closure of Corrective Action Requests (CARs) for nonconformities or deviations and follow up on CARs as needed

Production Support
• Coordinate inter-departmental processes to ensure alignment of feedstock usage goals, product quality requirements, and biodiesel yield targets
• Provide technical support to process optimization and continuous improvement efforts

Other frequent duties
• Adhere to existing safety standards and help develop new safety standards whenever possible
• Participate in regular Operations conference calls, Sales meetings and conference calls, and other meetings as needed
• Lead proactive quality assurance initiatives with plants, product distribution partners, and customers to ensure positive experiences for all parties involved with all REG products
• Write and edit Standard Operating Procedures (SOPs) as needed
• Provide technical and procedural training to internal and external parties as needed
• Provide technical support to all REG departments, government agencies, and trade associations as needed
• Perform other duties as assigned

JOB REQUIREMENTS:

• Ability to communicate effectively both orally and in writing and to provide technical information and guidance to non-technical parties in both English and German languages
• Ability to analyze, report, and explain laboratory data to co-workers and management
• Ability to organize and manage multiple tasks simultaneously to meet deadlines
• Develop and maintain knowledge of chemistry, statistics, and basic principles of process engineering, finance, and accounting
• Cultivate a good working knowledge of fats, oils, biodiesel co-products, other biofuels, and petroleum products; and acquire and maintain familiarity with relevant test methods for these product types
• Acquire and maintain current knowledge of petroleum distribution infrastructure and systems, diesel engine fuel systems, diesel fuel additives, petroleum storage, and petroleum testing
• Acquire and utilize customer service trouble-shooting techniques
• Travel to production locations, terminals, and customer sites as needed

JOB QUALIFICATIONS:

Education Required: Bachelor’s or Master’s Degree with preference for Physics, Chemistry, Life Science or Engineering field.

Experience Required: 5-10 years of relevant experience. Knowledge of petroleum industry and products and/or knowledge of agricultural products and processing; experience with product quality assurance methodologies and troubleshooting (root-cause analysis).

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